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A
Anonymous
June 22, 2015
Question

Foreign language characters not supported in Marketo?

  • June 22, 2015
  • 1 reply
  • 2138 views

Hi everyone!

I'm wondering if anyone else has had any issues with specific characters like “ä”, “ü” letters not being recognized in Marketo after uploading a lead list? Having to go in and update the letters manually is not exactly the most efficient way to do this, so I'm wondering if anyone has found a work around to automatically update a setting in Marketo to include different languages outside of English so those characters will be recognized across the board.

Thanks!

Alex Bursch

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1 reply

Dan_Stevens_
Dan_Stevens_
Level 10
June 22, 2015

Alex - all you need to do is export your Excel list as a Unicode .txt file.  Then when importing into Marketo, select "tab-delimited" as the file type.

Josh_Hill13
Josh_Hill13
Level 10
June 23, 2015

You need to save as UTF8.

  1. Save as CSV file.
  2. Open in Notepad
  3. Save As CSV with UTF8 (near ok button)
  4. should work fine.
A
Anonymous
June 23, 2015

I create a file that fix Data Bases also it save it directly into UTF8 and CSV,

You should do the same... with a Macro

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