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February 25, 2014
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First Name, Last Name Return HTML Message

  • February 25, 2014
  • 2 replies
  • 1070 views


Hello! This is the current custom HTML return message I'm getting for my visitors who return to a form that they've already filled in. Does anyone have any idea as to why the person's actual first and last name aren't displaying on my landing page? Thank you!
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Best answer by
The tokens should have a space between First/Last and Name.  So they should look like this:

{{lead.First Name}} and {{lead.Last Name}}

You can find additional info here.

2 replies

February 25, 2014
I just found out that this is a bug that has been happening this week. I have filed a support ticket.
Accepted solution
February 25, 2014
The tokens should have a space between First/Last and Name.  So they should look like this:

{{lead.First Name}} and {{lead.Last Name}}

You can find additional info here.