Firebugs shows an error message about Munchkin

Forum|Forum|12 years ago
August 26, 2013
7 replies
1385 views

Could anyone help me ?

I happened to find an error message when running our landing page on Firefox + Firebug.

・The error message appears in Firebug's console window when the Landing page is loaded.

　The error message is "ReferenceError:Munchkin is not defined"

・It appears on instance for released environment, but not on sandbox

・I tried other browser.
　-IE9
An error message "SCRIPT5009:"munchkin" is not defined" appeared.

-IE8,Google Chrome　
No error massage appeared

-Question----------------------------------------------
Is there anithing I have to worry about this error message?
Am I forgetting something to set up?
------------------------------------------------------
I have checked the other supposed actions.
They have been work well.　
　
　-Send Email,Send Alert → both e-mail and alert e-mail arrived
　-Change Data Value, Change Score → I checked "Activity Log"

Marketo

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A

Anonymous

Hi Kuniko,

Does everything function correctly - if it seems to, including tracking and all fields, then you shouldn't worry too much.

Are you able to provide a link to the page for testing?

Thanks,
Brody

A

Anonymous

I second Brody, we need more details to understand the problem.

Design Studio itself accepts whatever it is entered as landing page template or custom HTML and/or JavaScript in the page elements.

Please share the public URL to help us running debuggers.

A

Anonymous

Hi Brody,

Thank you for your speedy response !

Here is a link to a page for testing.

pages.ogis-ri.co.jp/bigdata_Inquiry01.html

The content on the homepage is written in Japanese though,
the error messages(is English) appears in Firebug's console window when the Landing page is loaded.

thank you,
Kuniko

A

Anonymous

Hi bgomes,

While I struggling with my poor English ability to write "thank you Brody", I receive your response.
Thank you a lot !

I wrote the public URL in my reply to Brody.

Could you please check it ?

Thank you,
Kuniko

A

Anonymous

Hi, Blody and bgomes,

Thank you for taking you time.
I really appreciate it.

I'm going to contact support team.
You don't have to spare your precious time any more.

Thank you,
Kuniko

A

Anonymous

Sure thing, sorry for the slow response Kuniko.

It looks like you have two versions of jQuery on the page - it could be a conflice there. It could also be that the event is firing before munchkin loads.

Please let us know how you go with the response.

Thanks,
Brody

A

Anonymous

Hi Brody,

Thank you a lot !

Following your advise, I've just examined where the different version of jQuery are called ,and did some changes.
But it doesn't work.

I will try next week again.
(Because I will be taking days off to next Monday..)

Thanks,
Kuniko

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