Filter Operational Emails from Email Performance Report | Community
Skip to main content
Nicholas_Hajdin
Nicholas_Hajdin
Level 5
May 10, 2019
New

Filter Operational Emails from Email Performance Report

  • May 10, 2019
  • 2 replies
  • 4741 views

It should be possible to filter operational emails from the email performance report. Currently, the only way to do this is to enforce naming conventions across all emails and exclude from reporting.

    2 replies

    Josh_Hill13
    Josh_Hill13
    Level 10
    May 18, 2019

    Why would you want to exclude these?

    You'd probably be able to group your OP emails in folders and only select those when you want to run a report on those emails, rather than on others.

    Really depends what kind of EPR you are running.

    If you are in Email Insights, sure that could help a bit. Sounds like you would benefit more from using the standard EPR.

    Nicholas_Hajdin
    Nicholas_HajdinAuthor
    Level 5
    May 22, 2019

    Let's say you want to report on all emails in a workspace through EPR, but only want to report on marketing emails. You need to manually search and filter out any non-marketing emails in excel. If we are using MPTs with operational emails built into the MPTs, the approach of deselecting OP folders is still cumbersome. 

    Would also be beneficial to filter and see how variations of OP emails perform, reducing say number of reminder emails.

    Josh_Hill13
    Josh_Hill13
    Level 10
    May 24, 2019

    That's a tough call. It would be nice.

    Generally OP emails always outperform promo emails because they are expected and hopefully "impt". 

    Not sure what you are reminding people about. Too many op reminders for events may annoy people. Product reminders depends on the scenario.

    K
    kh-lschutte
    February 4, 2020
    No text available
    Terms & ConditionsAccessibility statement

    Loading footer...