Fills out form trigger constraint for web page does not work | Community
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Nate_Oosterhous
Level 7
March 18, 2015
Question

Fills out form trigger constraint for web page does not work

  • March 18, 2015
  • 5 replies
  • 4720 views
Hello Everyone,

I need your help on this one.  We have a contact us form that us used multiple times on our across our website.  The same form ID.  We want to be able to drag a token into an alert to specify what webpage the form was filled out on.  

Our Problem
The form is on external webpages but when we try and add a fills out form trigger to the program and specify a webpage constraint the trigger does not recognize the webpage.  No webpages pop up in the constraint.

Any ideas?

Thanks!
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5 replies

Josh_Hill13
Josh_Hill13
Level 10
March 18, 2015
They will not. You need to paste in the URL w/o the Http:// and use CONTAINS
You can also use Querystring constraint.

The token you should use is {{trigger.Name}} as long as the trigger is Fills Out Form.
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Anonymous
November 17, 2016

You don't have the option Contains for Web Page, just Is or is not

Dan_Stevens_
Dan_Stevens_
Level 10
November 17, 2016

We use the "referrer" constraint here as it's more reliable than "webpage":

We specify exactly which pages this form is triggered on since this smart campaign is defined at the program level.  This, for example, is a program to track activity for a specific piece of content.  And our alerts are structured as follows:

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Nate_OosterhousAuthor
Level 7
March 19, 2015
Hey Josh,

Could you send a screenshot by any chance of an example?
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Nate_OosterhousAuthor
Level 7
March 19, 2015
Hello again,

{{trigger.Name}} pulls in the form's name and not the webpage the form was filled out on which is what we want.  Any other ideas?
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Anonymous
April 7, 2015
Hey Nate, Did you ever find a solution for this? We are having the same issue. Any ideas you have would be appreciated.
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Nate_OosterhousAuthor
Level 7
April 7, 2015
Hi Hadley,

I have not had the time yet to try a hidden field that Sanford suggested.  This is the only thing that seems like it would work.  You can find that conversation below:

https://community.marketo.com/MarketoDiscussionDetail?id=90650000000Q3ArAAK

I also attempeted to rephrase my question and reposted it here:

https://community.marketo.com/MarketoDiscussionDetail?id=90650000000Q3RTAA0

 
Melanie_Arnold
Melanie_Arnold
Level 2
March 12, 2016

Those community links are no longer active. Has anyone had success with webpage/querystring constraints when using an external link? I've tried both without "" but it isn't working. To clarify, it will let me activate the campaign, but my progression status flow changes are not updating.

Dan_Stevens_
Dan_Stevens_
Level 10
March 12, 2016

First, are these external web pages on your domain (and contain Munchkin tracking)?  If so, use the "referrer" constraint instead of the "web page" constraint.  The detail behind this can be found here: Difference between Referrer constraint vs Web Page constraint for form fill out? 

If ever in doubt, just have a look at a lead that submitted the form and view their activity log to see exactly how Marketo is logging this behavior (in this case, the answer is in the "fills out form" log entry - you'll see the referrer URL along with the other data).  Your contraints/values should reflect what Marketo is logging.

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