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October 26, 2015
Question

Fields not being updated through the marketo SOAP API

  • October 26, 2015
  • 1 reply
  • 993 views

Hi,

I am using the suds_marketo python SOAP API to sync marketo leads.  In my test case I am attempting to sync a single field called confluence_expertName.  When I sync the lead, I receive a response that the lead was updated correctly:

>>> client.sync_lead('atlassian@xxxx.com', (('confluence_expertName', 'string', 'Pix Software GmbH'),) )

(ResultSyncLead){

   leadId = 67xxxxx

   syncStatus =

      (SyncStatus){

         leadId = 67xxxxx

         status = "UPDATED"

         error = None

      }

   leadRecord = None

}

However, when I look at the record in Marketo, it remains unchanged.

Is there a reason that a field would not be updated, even though marketo API reports that the field has been updated.

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1 reply

SanfordWhiteman
Level 10
October 26, 2015

Any change field updates are blocked (look in Field Management)?

October 26, 2015

No, the field is not blocked as far as I can tell.