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Jenn_DiMaria2
Level 10
May 23, 2016
Question

Field Won't Update

  • May 23, 2016
  • 1 reply
  • 3458 views

We are using the "Description" field on a form, but it won't sync to SFDC.

If I pull up the lead record in Marketo, the Description field is completed, but when I look at the Sync to SFDC Activity, the field is blank. It remains blank in SFDC. Is there something wrong with our field mappings?

The field is not blocked from updates.

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1 reply

gkrajeski
Level 10
May 23, 2016

If I recall correctly, Person Notes (MKTO) is the field that syncs to Description (SFDC)

gkrajeski
Level 10
May 23, 2016

Pretty sure this is the default mapping...