Field Management/ UNsubscribe | Community
Skip to main content
June 14, 2013
Question

Field Management/ UNsubscribe

  • June 14, 2013
  • 2 replies
  • 1275 views
I am trying to create a dynamic unsubscribe page. We send out bi-weekly campaigns, Webinars, Newsletters, and New Product updates through marketo. Currently, when someone hits "Unsubscribe to any of the above, they are unsubscribing to all of them. Our customers have been complaining that they havent received our newsletter or product updates. In order to get around this we need to create an Unsubscribe page that give people the option to choose what they unsubscribe to. I know how to create a checkbox list in field manager, but i dont know how to sync these to the campaigns we send out so it recognizes that "this is a newsletter", "this is a campaign", so when they unsubscribe it blocks the appropriate email.
This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.

2 replies

Josh_Hill13
Level 10
June 16, 2013
Hi Andrew,

I've done this in several ways and recommend you take a look at this article to get a start:
http://www.marketingrockstarguides.com/subscription-management-tips-for-marketo-454/

There are similar articles here on the community if you look for Subscription Management or email reputation/deliverability.

You can see my full step by step description in the guide also available on my site.
Level 7
June 17, 2013
You may also want to watch this recorded webinar: Don't let them unsubscribe

http://community.marketo.com/MarketoArticle?id=kA050000000KyuKCAS