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Anonymous
January 26, 2015
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Field Management - Changing Company Address?

  • January 26, 2015
  • 2 replies
  • 1953 views
Hi Everyone,

We just got started in Marketo, and my company address that automatically generates in the footer of emails, is still set to the default. I think I need to change the Company Information field, found in Field Management (under admin), but I don't see a way to edit this.

Any ideas?

Thanks!
Ashley
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Best answer by Dory_Viscoglio
Hi Ashley, the Company Information field found under field management is a record-specific field that will give you information about the record's company in the Lead Database.

I don't believe there is an automatically generated company address field for emails. Have you gone into your email templates and checked if the footer contains a token or an actual address? If it's the actual address then you can update it from there. If it's a token of some kind, you'll want to determine where that token resides -- but it won't be in the field management section, since that's the field's for records, not your personal company information.

2 replies

Dory_Viscoglio
Dory_ViscoglioAccepted solution
Level 10
January 26, 2015
Hi Ashley, the Company Information field found under field management is a record-specific field that will give you information about the record's company in the Lead Database.

I don't believe there is an automatically generated company address field for emails. Have you gone into your email templates and checked if the footer contains a token or an actual address? If it's the actual address then you can update it from there. If it's a token of some kind, you'll want to determine where that token resides -- but it won't be in the field management section, since that's the field's for records, not your personal company information.
A
Anonymous
January 26, 2015
Thank you so much Dory! That fixed it. It was a change that needed to be made in the email template. 
Prinu_George
Prinu_George
Level 3
October 13, 2016

Alternatively, you can also choose to add snippets in the design studio.

Configure one for each office location and call it 'Address-London', 'Address-Sydney' etc. This way you can select the right footer address/snippet depending on your target audience, by just a simple 'Replace with snippet' option while drafting your email template.

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