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Dina_Otero
Dina_Otero
Level 2
June 30, 2015
Question

Failed to Merge

  • June 30, 2015
  • 2 replies
  • 2384 views

I tried merging two contacts in Marketo and I received the following System Error: Failed to merge leads [144111]

Anyone know what this means?

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2 replies

Josh_Hill13
Josh_Hill13
Level 10
June 30, 2015

Support may know.


usually when a merge error occurs it is because Marketo cannot merge the records in the CRM.

Casey_Grimes2
Casey_Grimes2
Level 10
June 30, 2015

Hi Dina,

I actually did a write-up of this very issue for someone else a few days ago; I hope this helps you out.

Dina_Otero
Dina_OteroAuthor
Level 2
July 1, 2015

Thanks Courtney! The duplicate was never added to Salesforce (dupe blocker) so I wanted to merge them to update the existing lead record with the history. I've done this before so I don't know what else is causing the error. I opened a case with support so stay tuned.

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