Failed: INSUFFICIENT_ACCESS_ON_CROSS_REFERENCE_ENTITY: insufficient access rights on cross-reference id | Community
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A
Anonymous
September 3, 2014
Question

Failed: INSUFFICIENT_ACCESS_ON_CROSS_REFERENCE_ENTITY: insufficient access rights on cross-reference id

  • September 3, 2014
  • 3 replies
  • 2124 views
Has anyone else had the following error message when trying to test a form snyc through to Salesforce. I have checked my SF permsission s and I have full admin rights

Failed: INSUFFICIENT_ACCESS_ON_CROSS_REFERENCE_ENTITY: insufficient access rights on cross-reference id
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3 replies

A
Anonymous
September 3, 2014
I would recommend contacting Marketo support to troubleshoot this issue. 

In the mean time, please check out these related threads:

https://community.marketo.com/MarketoDiscussionDetail?id=90650000000PqYRAA0

https://community.marketo.com/MarketoDiscussionDetail?id=90650000000Pv9GAAS

https://community.marketo.com/MarketoDiscussionDetail?id=90650000000PK2IAAW
A
Anonymous
September 3, 2014
Check that you have individual field permissions set up porperly. We experienced this when we had a field that had a value in Marketo, but the profile did not have permission to write the field in SFDC.
A
Anonymous
September 4, 2014
Thanks all permissions have been fixed
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