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A
Anonymous
October 15, 2018
Question

Facebook Social Share not working

  • October 15, 2018
  • 2 replies
  • 1547 views

Hi,

While working on the landing page, I found that the social share tag is not posting any content on my facebook wall where its working fine on Twitter and LinkedIn.

Please let me know if there is any solution for the issue as I have tried static content and Meta tags both but this is not resolved.

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2 replies

P
pradeep.nuji1
Level 1
October 16, 2018

It looks like recent policy changes of Facebook effected the social share "Facebook" functionality and Marketo would be working on the fix.

Link to the facebook policy changes: developers.facebook.com/blog/post/2018/04/24/new-facebook-platform-product-changes-policy-updates/

Mike_Reynolds2
Mike_Reynolds2
Level 10
October 17, 2018

Hi saurabh Pal, @Pradeep Nuji

We have identified a service issue that prevented the creation of lead records in Marketo through the Facebook and LinkedIn Lead Gen feature between Saturday 10/13 and Tuesday 10/17. The problem has been resolved, but if you have any questions, please Contact Marketo Support  and we'll be happy to check it out!

Mike

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