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February 5, 2018
Question

Facebook Leads integration issues

  • February 5, 2018
  • 2 replies
  • 2097 views

Hi there!

I'm trying to integrate a Facebook leads ad we're running for a client with their Marketo account, so that leads from the FB ads directly feed into our email funnel (which is already running for leads on other channels. Here's a Marketo blog post I was referring to while setting this up: Set Up Facebook Lead Ads - Marketo Docs - Product Documentation

If you follow the blog post, in step 3, I'm supposed to select Facebook Lead Ads from the dropdown within Launchpoint. When I'm going to the drop down in my account, I can't see the Facebook Lead Ads option - in fact, I can only see one option (Facebook Custom Audiences).

Can you help me figure this out?

Thanks!

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2 replies

Grégoire_Miche2
Level 10
February 5, 2018

Hi Nandit,

It is worth a support ticket.

-Greg

February 5, 2018

Thanks Gregiore! I'll do that.

Josh_Hill13
Level 10
February 5, 2018

If you've setup the integration, you need at least one lead to enter from FB Form to see the trigger and form lists.