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Nicol_Maurer
Level 3
August 14, 2018
Question

EXTRA-LARGE Unsubscribe Page

  • August 14, 2018
  • 1 reply
  • 1208 views

I had someone send an email back to me asking to unsubscribe them. Most of the time, I will simply use the unsubscribe link in the email rather than go and find them in MKTO and do it manually. I've notice that when I click the link, the unsubscribe page is HUGE!!! It's as if someone increased the resolution by 400%.Has anyone else noticed this? What gives?

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1 reply

Devraj_Grewal
Devraj_Grewal
Level 10
August 14, 2018

Nicole,

I would strongly advise not to click the link in the email sent to the prospect. This may associate your own munchkin tracking history with their person record.

If you feel manually unsubscribing the person is too much work, look into an email reply management tool like Siftrock. Siftrock can categorize the email reply type and update a person in Marketo.

As for the resolution, I would first make sure your browser window is not zoomed in.

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