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January 14, 2013
Question

Existing Leads Imported - Wrong calculation

  • January 14, 2013
  • 5 replies
  • 1099 views
Hello, starting today I saw that the confirmation email sent by Marketo after a list import is not calculating the existing lead number properly and shows a negative number.

This is a screenshot:


Is this happening to everybody or should I open a ticket?

Thanks,
Franco
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5 replies

January 14, 2013
Hmm, this isn't something I've seen before but please do open a ticket so we can track it down and fix it.
January 14, 2013
Thank you Erik, I have opened a ticket.
January 14, 2013
Awesome, thanks! Hopefully we'll be able to track it down soon.
January 15, 2013
I saw this today, as well.  Reports the inverse of 'new leads' count as 'existing leads' count.
January 31, 2013
I still have this problem. I opened a ticket that was sent to the engineers to be fixed. Is everyone experiencing this?