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A
Anonymous
June 13, 2016
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Exhausted leads, new content added

  • June 13, 2016
  • 1 reply
  • 2911 views

Happy Monday everyone!

I'm sure there's an answer somewhere, but I cannot seem to find it. Or my coffee hasn't kicked in just yet. We have an engagement program that has quite a few leads that have been exhausted. I just added new content to the stream and the next cast will be in the next few days.

Would those previously exhausted leads get this new piece of content in the next cast?

Thanks!

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Best answer by Roxann_McGlump1

Hello Jennifer,

Yes, the exhausted leads will be sent the new content in the next cast, regardless of its position in the stream.  For each lead, including exhausted leads, the engagement program just scans the content from top to bottom and sends the first piece of content it encounters that the lead has not yet received.

1 reply

Roxann_McGlump1
Roxann_McGlump1Accepted solution
Level 5
June 13, 2016

Hello Jennifer,

Yes, the exhausted leads will be sent the new content in the next cast, regardless of its position in the stream.  For each lead, including exhausted leads, the engagement program just scans the content from top to bottom and sends the first piece of content it encounters that the lead has not yet received.

A
Anonymous
June 13, 2016

Perfect!! Thank you so much Roxann!

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