Exemption from Data Retention Policy | Community
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Sarah_McMahen
Level 2
May 28, 2019
New

Exemption from Data Retention Policy

  • May 28, 2019
  • 2 replies
  • 1968 views

Higher Education should be exempt from the 90-day and 25-month data retention policies.  As a university, we use several of the activities that are deleted after 90 days/25 months for marketing activities, reporting, and lead scoring.  We need to be able to retain this information throughout a multi-year prospect and student lifecyle in order to pass the best leads to our Admission offices as well as nurture current relationships.

2 replies

SanfordWhiteman
Level 10
May 28, 2019

Nothing really distinguishes Higher Education in this regard... if anything the lead lifetime in HE (alumni relations aside) is provably smaller than in other long-cycle verticals!

I'd advise building a data warehouse if you need this, do your trending and crunching there, feed the results back into Marketo via API.

February 4, 2020
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