Excluding Nurture Program Members from being in multiple engagement programs

Forum|Forum|12 years ago
February 12, 2014
4 replies
1508 views

Hi,

Looking for suggestions. I have a several engagement nurture campaigns that are running, and I am trying to come up witha good way to ensure that if a lead is a member of Nurture Program A, he is not simultaniously a member of Engagement Nurture Program B.

I don't want to Exclude all nurture program A members from program B or vise versa, because if someone has already completed the flow actions of one program, it's ok for them to be entered into a different nurture program. I just don't want anyone to be receiving simultanious emails from two different Nurture programs.

Thanks,

Nichole

Marketo

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A

Anonymous

I am subscribing to this thread, because I would be interested in the same.

Thanks,
Kay

A

Anonymous

For me I only want one person in one Engagement campaign. So I just have a smart list (Member of A & Member of B) or (Member of B & C) or (Member of A & C)..

You could create a smart campaign. "Added to Engagement Program" = A & Member of B, then (flow) Stream Cadence B = paused.

Does that make sense?

A

Anonymous

We had this same issue at Marketo and we used segmentation (feature) to prevent a lead from being in multiple engaement programs. This forces a single membership b/c you can only be in one segment in a segmentation. You would then use the segment filter to add people to the different programs. Let me know if you need more details.

Nichole_Cunnin4Author

Level 3

Hey Cheryl,

Can you please provide more information. I'm familiar with segments, so with a little more info, I'm confident I can get this to work.

Thanks!

Nichole

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