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November 1, 2016
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exclude leads from smartlist?

  • November 1, 2016
  • 1 reply
  • 1726 views

i'm looking to email certain known salesforce contacts that use a competitive product.

i can narrow it down by geography and competitive brand, but how do I exclude certain contacts from the e-mail?

do i need to import a manually filtered list from salesforce into marketo?  thanks

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Best answer by Devraj_Grewal

What you can do is use the same filter you used in a SFDC report in the smart list in Marketo. It would defeat the purpose of a smart list to not query everyone that meets the filter criteria, but if that does not yield the same results and you need to exclude a few of them, delete the filter and you can just use the filter "Email Address" and paste in the known salesforce contacts and the email will only go to them.

1 reply

Devraj_Grewal
Devraj_GrewalAccepted solution
Level 10
November 1, 2016

What you can do is use the same filter you used in a SFDC report in the smart list in Marketo. It would defeat the purpose of a smart list to not query everyone that meets the filter criteria, but if that does not yield the same results and you need to exclude a few of them, delete the filter and you can just use the filter "Email Address" and paste in the known salesforce contacts and the email will only go to them.

Josh_Hill13
Level 10
November 1, 2016

You can also use

Competitor Product Use IS NOT (or NOT IN)