Exactly what countries are included in NCSA? | Community
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A
Anonymous
October 4, 2016
Solved

Exactly what countries are included in NCSA?

  • October 4, 2016
  • 3 replies
  • 18619 views

I came across Aslihan's question about being able to create custom regions like LatAm, etc. For the record I am another user who needs Marketo to create this functionality.

In the meantime, exactly what countries are included in NCSA? Strangely I haven't been able to come up with a solid answer with Google.

I need to only send content to the AMER countries so I need to know if I can simply click NSCA or if I have to manually add every. single. AMER. country.

Thank you for a quick reply!

Jen

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Best answer by

ANSWERED!

Customer support replied to our inquiry of what counties are included in the NCSA (what we internally call the <AMER> region)  drop-downand selection in RTP. (because we were receiving no hits by just selecting NCSA so we resorted to manually selecting all NCSA countries as it pertains to RTP.)

" I have confirmed with the product manager that the NCSA [North Central and South America] region includes all the Americas - Canada, North, Central and South America. Please let me know if you are seeing a segmentation that is showing behavior to the contrary. "

We confirmed with a test segment and including only the NCSA selection (what we internally call the <AMER> region) from the <Location> drop down and had multiple hits from the NCSA countries.

Thanks everyone.Enrique Arana​@Josh Hill​

3 replies

Josh_Hill13
Josh_Hill13
Level 10
October 4, 2016

What is NCSA?

A
Anonymous
October 4, 2016

Hi Josh -

Attached are two screenshots of what I see on my end - the closest thing we've come to in deciphering NCSA is "North Coast South America" (a trade route). Does this help? Thanks, Jen

Josh_Hill13
Josh_Hill13
Level 10
October 4, 2016

Oh I see. That's reverse IP lookup. Check with ICANN or a reverse lookup provider if Marketo Support cannot tell you.

A
Anonymous
November 27, 2016

Hi Jen!

If you view the edit regions sections of Web Per(RTP)  you'll see the "Americas" section....This should match what is deemed NCSA

A
Anonymous
November 28, 2016

Hey Dan –

I appreciate the response. Please take a look below. This is what my current Marketo settings are. Leaving me to think we *may* be speaking at cross-purposes.

The issue is that for every single segment I make, I have to manually enter all of the countries in my region:

Under the <Select Country to Add> dropdown you’ll see “NCSA” (North Central South America) but as far as I can tell, no countries are associated with that. I have run campaigns using just NCSA as my location and had no activity whatsoever.

I want to be able to either:

  1. 1. CNTRL + Click to add all countries I need from the dropdown menu in one fell swoop and drag / add them to the countries I need included

-or-

  1. 2. Be able to select only NCSA from the dropdown and have that 1 acronym cover all of the countries I need (ie – I need to hit a certain region. I select NCSA and immediately all of those countries under that geographical layer are covered

-or-

  1. 3. Be able to duplicate segments without effecting the metrics connected with the original so all I don’t have to re-enter countries every time.

Thanks,

Jen@@@@

From: Don Mayberry <marketingnation@marketo.com>
Reply-To: "jive-180806732-259q-2-36gx@mail.marketo.jiveon.com" <jive-180806732-259q-2-36gx@mail.marketo.jiveon.com>
Date: Sunday, November 27, 2016 at 16:07
To: Jennifer Bonacci <jennifer.bonacci@argusmedia.com>
Subject: Re: [Products] - Re: Exactly what countries are included in NCSA?

edit regions sections of Web Per(RTP)

Josh_Hill13
Josh_Hill13
Level 10
November 28, 2016

I don't think you can do this in a simple way. If it won't let you copy and paste out of a sheet like mine, then it's manual.

I was pretty sure RTP allows cloning of segments and campaigns, but maybe not since you posted an Idea.

A
Anonymous
Accepted solution
December 7, 2016

ANSWERED!

Customer support replied to our inquiry of what counties are included in the NCSA (what we internally call the <AMER> region)  drop-downand selection in RTP. (because we were receiving no hits by just selecting NCSA so we resorted to manually selecting all NCSA countries as it pertains to RTP.)

" I have confirmed with the product manager that the NCSA [North Central and South America] region includes all the Americas - Canada, North, Central and South America. Please let me know if you are seeing a segmentation that is showing behavior to the contrary. "

We confirmed with a test segment and including only the NCSA selection (what we internally call the <AMER> region) from the <Location> drop down and had multiple hits from the NCSA countries.

Thanks everyone.Enrique Arana​@Josh Hill​

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