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Jessica_Melendr
Level 2
September 7, 2018
Question

Event Reminder

  • September 7, 2018
  • 2 replies
  • 3300 views

How do i set up an event reminder email with 2-3 time links for a user to click on so that it triggers a reminder email for that event based on the link clicked on.

For Example Email:

Event is happening on _____.

Please click choose when you want to receive a reminder email from us:

Button 1: Sunday @1:00pm

Button 2: Sunday @ 2:00pm

Button 3: Sunday @ 3:00pm

--- Then, based on the button selected - a reminder email would go out based on the selection.

2 emails total. Once intial send and one based on selection or default reminder.

Please advise, thank you!

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2 replies

Denise_Greenb12
Level 6
September 8, 2018

Hi Jessica,

One way would be:

1) Create 3 Smart Lists: Sunday 1pm, Sunday 2pm, Sunday 3pm. Each smart list will have a filter for "Clicked Link in Email->Email is____->Link Is___" where Link is will be one of the 3 times requested

2) Create a Smart Campaign to with a Send Email Flow steps with constraints based on Smart List Membership and wait steps. And schedule the campaign to run at 1pm. E.g.:

If member of smart list is Sunday 1pm

Send Reminder Email

Wait 1 hour

If member of smart list is Sunday 2pm

Send Reminder Email

Wait 1 hour

f member of smart list is Sunday3pm

Send Reminder Email

- Denise

Jessica_Melendr
Level 2
September 8, 2018

Good Idea! Thank you for sharing

Level 9
September 8, 2018

Another method is to link out to .ical files so the user can download the event to their calendar. You shouldn't necessarily need a reminder email then, depending on user preferences.