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A
Anonymous
November 21, 2013
Question

Event Partner error w/WebEx and Event listing

  • November 21, 2013
  • 3 replies
  • 1100 views
We currently use WebEx for our webinars and conduct all our registration steps through Marketo. I am trying to set my event partner in my Marketo webinar campaign but keep having problems. I am able to get through the first 2 steps (Event Partner and Login), but once I get to the Event selection, I receive the following error:

"Error setting Events listing" - Webex API call error; Error parsing response [Webex exception ID = 'Marketo-'1]

This has never happened before. Any advice?
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3 replies

A
Anonymous
November 22, 2013
Are you still having this issue? WebEx may have been having an issue. I've just tried it and it works.
A
Anonymous
December 9, 2013
Thanks, Cheryl. Yes I am still having this issue. Any suggestions?
C
Calvin_Lam
Level 4
December 10, 2013
Hi Jeanette,

I received your support ticket and I am working on your case.  Are there any special characters in some of your Webex event names?  I will follow up with you via the case.

Thanks,

Calvin
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