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Itay_Billet4
Itay_Billet4
Level 8
July 23, 2018
Question

Errors in Syncing Leads to SF

  • July 23, 2018
  • 1 reply
  • 2249 views

Hi All, in the last few weeks we're seeing odd behavior of leads that are synced to SF. Seems like the leads are synced, but then get deleted with a weird exception (see below). If I try to manually sync the lead to SF after I while, I'm able to do so.

There wasn't any addition of validation rules or code to the SF side recently, or a permission issue (the integration user is defined as an admin)

Did anyone encountered a similar behavior?

Thanks

Itay

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1 reply

Josh_Hill13
Josh_Hill13
Level 10
July 23, 2018

Was it a temp error or is it still happening?

Speak with your SFDC Admin and raise a ticket to see if support can provide more insight.

Itay_Billet4
Itay_Billet4Author
Level 8
July 24, 2018

Hi @Josh Hill​, seems like it is still happening. I opened a ticket to both Marketo and SF support. waiting for their reply.

Josh_Hill13
Josh_Hill13
Level 10
July 24, 2018

I am also seeing this, but not the same error.

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