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A
Anonymous
August 7, 2014
Question

Errors in CSV list upload

  • August 7, 2014
  • 3 replies
  • 913 views
I uploaded a CSV list, and some of the telephone numbers got incorrectly matched to the wrong leads. Has this happened before to anyone?
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3 replies

Josh_Hill13
Josh_Hill13
Level 10
August 7, 2014
Was the list properly lined up in the CSV? Did the list overwrite existing phone #?

You can just go back to the list and create two columns:

Email | Phone and then overwrite the problems.
A
Anonymous
August 7, 2014
These were all new contacts so there was nothing to overwrite, and I'm pretty sure it was properly lined up in the CSV. I just converted it from an excel - is there a trick or procedure I need to do to make that work?
A
Anonymous
August 8, 2014
Emma,

Were there blank rows or columns in your Excel file? I know having those can throw Marketo off during an upload.
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