Error when cloning programs | Community
Skip to main content
A
Anonymous
September 8, 2015
Question

Error when cloning programs

  • September 8, 2015
  • 2 replies
  • 1947 views

Hi

Hoping someone can help with an error I am receiving.

In the past I have cloned my campaigns without an issue. But today, not matter what I call the clone I get this message.

Program clone failed — A program with that name already exists; please choose another name

It is really strange because I am doing exactly what I have done previously and I have tried multiple names that I know do not already exist. I even tried "fhiefheifh" and apparently that already existed also.

Some assistance would be great, thank you

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.

2 replies

A
AlokRa4
Level 10
September 8, 2015

This really is strange. I think you should contact support for this.

Dan_Stevens_
Dan_Stevens_
Level 10
September 15, 2015

We're starting to see this as well.  Contacting support now.  Curious, have you checked with Support - and if so, what did they tell you?

Dan_Stevens_
Dan_Stevens_
Level 10
September 16, 2015

Small correction: the error that we're receiving is "Program clone failed - A REPORT with that name already exists; please choose another name".  Which makes no sense at all.  As long as the assets are within a program, there's no need to use unique names for those assets (like reports).  I hear back from Support, they were able to replicate it and has now been sent to tier 2 support.

A
Anonymous
October 28, 2015

I just ran into this issue again. Creating two email reports within a program and no error. Any update from Marketo support? This becomes increasingly frustrating when permissions block me from deleting any type of report so I am unable to revert the problem.

Beyondblue Admin​ any update on your end? Thanks!

Terms & ConditionsAccessibility statement

Loading footer...