Error When Approving Email Template | Community
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A
Anonymous
April 3, 2013
Question

Error When Approving Email Template

  • April 3, 2013
  • 2 replies
  • 1074 views
I'm trying to change the HTML of an email template, but when I try approve the template, I receive the error message:  'HTML verification errors (duplicate 'ID') and cannot be approved.'

Why is this? The changes are not going through. How can it be fixed?
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2 replies

A
Anonymous
April 3, 2013
Are you pasting html from another template?  I think that error is saying that you're trying to save a template that, by system ID as found in the html, already exists.  Or maybe you're copying from one section of same template to another, but there is some element that has a sys ID tagged on it that can't appear twice.  Something like that; you're re-using an ID from somewhere else.
A
Anonymous
April 3, 2013

Hi Valerie,

It might be that when you're building your HTML template you need to have unique id's for each "mkt Editable" section?

Your HTML might look something like this:
<div class="mktEditable" id="Header">

If I had this as one of my ID's, that means I can't use "Header" anywhere else in the template.

Hope that works for you ;).

 

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