error - Salesforce Campaign Sync is initializing. Please allow up to an hour before syncing programs. | Community
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A
Anonymous
March 26, 2014
Question

error - Salesforce Campaign Sync is initializing. Please allow up to an hour before syncing programs.

  • March 26, 2014
  • 2 replies
  • 2628 views
Below is the error I received when I have tried to sync a Marketo event campaign with a pre existing salesforce campaign.  Both campaign's have existed for about a week.  As far as I can tell the Marketo User in SalesForce has the correct rights.  Also the progression steps mirror each other.  Does anyone have a solution?

Salesforce Campaign Sync is initializing. Please allow up to an hour before syncing programs.


Cheers
KC
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2 replies

Josh_Hill13
Josh_Hill13
Level 10
March 26, 2014
Did you fill in the Member Statuses manually? Marketo doesn't like that.

Try creating a new sfdc campaign, then switch the Program over to the new one. Or create the new sfdc campaign via Marketo Program.

If that's still an issue, call support.
A
Anonymous
March 26, 2014
Thanks for getting back to me.  I didn't create the member statuses manually.   I have tried creating another new marketo program, still no joy.  I will contact support.
Cheers
KC
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