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A
Anonymous
September 29, 2015
Solved

Error Message in Forward to a Friend

  • September 29, 2015
  • 1 reply
  • 1204 views

Hi,

I need help in finding solution for this. When I try to send a email using "forward to a friend" option, I get a error message as shown in the below image.

Please suggest me how this can be solved.

Best,

AR

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Best answer by JohnCl9

Hi Ananthan,

When you send the original email, are you sending it as a test or through a campaign or flow action?

The email must be sent through a flow action in order for the Forward to a Friend link to work correctly.

John

1 reply

J
Adobe Employee
JohnCl9Adobe EmployeeAccepted solution
Adobe Employee
September 29, 2015

Hi Ananthan,

When you send the original email, are you sending it as a test or through a campaign or flow action?

The email must be sent through a flow action in order for the Forward to a Friend link to work correctly.

John

    A
    Anonymous
    October 1, 2015

    Thanks John. Now that makes sense. I use test not flow action.

    Appreciate your help.

    Best,
    AR

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