Error Message in Forward to a Friend | Community
Skip to main content
September 29, 2015
Solved

Error Message in Forward to a Friend

  • September 29, 2015
  • 1 reply
  • 1204 views

Hi,

I need help in finding solution for this. When I try to send a email using "forward to a friend" option, I get a error message as shown in the below image.

Please suggest me how this can be solved.

Best,

AR

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
Best answer by JohnCl9

Hi Ananthan,

When you send the original email, are you sending it as a test or through a campaign or flow action?

The email must be sent through a flow action in order for the Forward to a Friend link to work correctly.

John

1 reply

JohnCl9Adobe EmployeeAccepted solution
Adobe Employee
September 29, 2015

Hi Ananthan,

When you send the original email, are you sending it as a test or through a campaign or flow action?

The email must be sent through a flow action in order for the Forward to a Friend link to work correctly.

John

October 1, 2015

Thanks John. Now that makes sense. I use test not flow action.

Appreciate your help.

Best,
AR