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Level 2
November 26, 2019
Question

Error Message in Email Approval

  • November 26, 2019
  • 1 reply
  • 1189 views

Hi there -

I am trying to approve an email and am getting the following error message:

An error occurred when procesing the email Body!

Encountered "\n\nsep_bgcolor};\">  \n \n \n \n \n \n  \n \n \n \n \n \n\n

\n \n \n

It's a template that we always use, and I can't find this error in the code. Has anyone seem this before?

Tori 

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1 reply

SanfordWhiteman
Level 10
November 27, 2019

Most likely you have a conflict with reserved Velocity symbols. But I'd have to see more of the code to find it.