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A
Anonymous
October 8, 2013
Question

Error in flow steps- can I correct and pull accurate data?

  • October 8, 2013
  • 3 replies
  • 762 views
What if I find an error in my flow steps (I wanted to see "Opened" and left it at "sent" so I had two flow steps marking "sent")  can I go back and update or somehow pull raw data to see who actually opened the email, even though I accidentally had the flow step marked to designate "Sent"?
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3 replies

A
Anonymous
October 8, 2013
Jen,

You could run batch campaign that has a filter of "Opened Email" and a flow of changing the program status to "opened". If you have other statuses that are further down the line, such as "Clicked" etc. If you do, make sure to exclude those as they would also be changed back to "Opened"

Hope this helps!
A
Anonymous
October 8, 2013
This is great!  I am still learning so much.  Thank you!  It worked!
A
Anonymous
October 8, 2013
Awesome, glad to hear!

We're all still learning :)
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