Error approving Email — HTML error, 'html' tag is missing | Community
Skip to main content
Lauren_Hawes
Lauren_Hawes
Level 2
January 3, 2019
Question

Error approving Email — HTML error, 'html' tag is missing

  • January 3, 2019
  • 1 reply
  • 3319 views

I just started getting this error when attempting to approve emails...even if I don't edit the content of the email, I get this error. Anybody have any idea of what could be going on?

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.

1 reply

Mike_Mastropaol
Mike_Mastropaol
Level 3
January 3, 2019

Hi Lauren,

You need to add </html> to the end of your code

Mike_Mastropaol
Mike_Mastropaol
Level 3
January 3, 2019

I've had this message persist sometimes and no one could figure it out. But I find selecting Validate Code from the Code Actions drop down does the trick.

Lauren_Hawes
Lauren_HawesAuthor
Level 2
January 3, 2019

Thank you! I already had </html> at the end of my email, but validating the code seemed to fix the problem!

Terms & ConditionsAccessibility statement

Loading footer...