Skip to main content
July 1, 2014
Question

Error Approving an Email - Please help

  • July 1, 2014
  • 4 replies
  • 1712 views
I'm trying to approve an email but I keep getting this error message..."Validation Error Approving. Message Has Script Tags." Not sure what I'm doing wrong so any help will be appreciated.
This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.

4 replies

Matt_Stone2
Level 9
July 1, 2014
Do you have any kind of javascript (<script></script>) tags in your email or template?
July 1, 2014
I have a javascript video attached to the email. I was always able to approve with a video included in the body of an email. This is something new so I'm not sure what to do. Is there a html code to include to bypass the error message?
Matt_Stone2
Level 9
July 1, 2014
Sending any kind of javascript via email is a bad idea... you were able to approve despite this in the past? It might be a recent release update to prevent this kind of behavior, but typically you should never embed script into an email. For a video, you'd want to include an image snapshot and link it to a landing page with the video on it.
July 1, 2014
I was able to embed a video in the past, approve and deploy. I also think it's some type of release update. I'll do it the other way you suggested. Thank you.