Error Access Marketo - Errors DNS_PROBE_FINISHED_NXDOMAIN and ERR_EMPTY_RESPONSE in Mac (chrome/Brave) | Community
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M
manish_pragma
Level 2
May 18, 2023
Solved

Error Access Marketo - Errors DNS_PROBE_FINISHED_NXDOMAIN and ERR_EMPTY_RESPONSE in Mac (chrome/Brave)

  • May 18, 2023
  • 1 reply
  • 3870 views
 
Created and subscribe a new Account 24 hour ago. Added Launch point service and trying to access the urls or identity and rest. But  but keep reaching a screen telling me  browser encountered an error. These error messages include: "DNS_PROBE_FINISHED_NXDOMAIN"

The following solution doesn't work for me 
https://nation.marketo.com/t5/knowledgebase/unable-to-access-marketo-errors-dns-probe-finished-nxdomain-and/ta-p/250744
Best answer by SanfordWhiteman


Well that’s pretty darn weird.

 

I was wondering if your instance had an older Munchkin ID that might still be used to form the REST URL but that’s not the case. Open a Support ticket because they forgot to set up your DNS record.

1 reply

SanfordWhiteman
SanfordWhiteman
Level 10
May 18, 2023

You’ll have to provide the URL (including the hostname generating this DNS error). This isn’t enough to work with.

M
manish_pragmaAuthor
Level 2
May 18, 2023

Hi Sure,
https://484-jps-323.mktorest.com/

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SanfordWhiteman
SanfordWhiteman
Level 10
May 18, 2023

The hostname 484-jps-323.mktorest.com doesn’t exist in the public DNS. It wouldn’t matter whether you’re using a particular browser — though I’m not clear what you mean to accomplish in a browser anyway, since you can’t call the REST API from the browser.

 

Can you please show a screenshot of the Marketo Admin section where you’re getting this Munchkin ID?

 

Also it would be good to explain what your API project is so we don’t have an XY Problem.

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