Enrich with Data.com flow step dissapeared | Community
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A
Anonymous
August 15, 2013
Question

Enrich with Data.com flow step dissapeared

  • August 15, 2013
  • 4 replies
  • 1000 views
We use the "Enrich with Data.com" flow step all the time. It's been a great integration and is one of the primary reasons we renewed the service. All of the sudden the option is no longer there. Any idea what's up?
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4 replies

A
Anonymous
August 15, 2013
From May Release Notes:

Data.com is developing a new set of APIs for their partners. Once available, Marketo will create a new integration. Effective immediately, the existing connector is no longer available to new customers. Please contact Support if you're a customer already using the existing connector.
A
Anonymous
August 15, 2013
Right, no longer available to new customers. We're not new customers of either Marketo or Data.com and, according to Data.com, the APIs that the Marketo "Enrich" step utilizes should still be functioning.

If I clone a campaign where this step is present I can still use it. It's just a pain to have to do that until they release the updated version.
A
Anonymous
August 16, 2013
Hi Tom,

Please submit a support ticket for us to take a look into this.
A
Anonymous
August 16, 2013
We had the same thing happen to us last month (What happened to the Enrich with Data.com flow action?) and Marketo tech support promptly added it back after we submitted a ticket.
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