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Benjamin_Ortiz1
Benjamin_Ortiz1
Level 4
July 3, 2013
Solved

Engagement Stream Cadence

  • July 3, 2013
  • 4 replies
  • 1570 views
Say I have an engagement program with 7 emails. Once a lead enters this program I want them to recieve email 1 right away, email 2 in 15 days, email 3 in 7 days etc....

How do I accomplish this with stream cadence? It looks like I can only set a recurring time like "12PM on Monday every 2 weeks"



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Best answer by
Ben,

Engagement programs are in their infancy and don't support that advanced timing yet (except as Josh outlined above). You may want to use a standard program with smart campaigns for now.

4 replies

Josh_Hill13
Josh_Hill13
Level 10
July 3, 2013
You might have to create multiple streams and have them bounce around them, but I'd have to check on that.
A
Anonymous
Accepted solution
July 3, 2013
Ben,

Engagement programs are in their infancy and don't support that advanced timing yet (except as Josh outlined above). You may want to use a standard program with smart campaigns for now.
A
Anonymous
July 3, 2013
We set an engagement nurture to start today -- I think.  Leads were imported directly into the program and all content was activated.  But we're not seeing any sends.  The first stream cast was scheduled for today at 1PM PDT.  The dashboard says that our next cast is not for 5 days, which would be the scheduled cast for stream 2.  But stream 2 is transition rules based on stream one.  What did we miss?  Is there a hidden way to activate the stream?
Josh_Hill13
Josh_Hill13
Level 10
July 4, 2013
Now that I've gone through the Engagement Setup, I would clarify my answer above:

Stream 1: 7 Days - each time Stream 2 sends an email, the Lead joins Stream 1.
Stream 2: 15 days - with Transition Rule that each time Stream 1 sends an email, the lead joins Stream 2.


@ Travis - did you activate content on both streams?
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