Engagement program transitions - opens any 3 emails | Community
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Amber_Hobson
Amber_Hobson
Level 8
March 3, 2014
Question

Engagement program transitions - opens any 3 emails

  • March 3, 2014
  • 1 reply
  • 944 views
Hello! We want to have it switch streams if someone opens any 3-4 emails within the first stream of our engagement program. I'm having a hard time setting that up. Has anyone done this and have any suggestions on how to set it up?
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1 reply

Josh_Hill13
Josh_Hill13
Level 10
March 3, 2014
Hi Amber,

If the second stream's transition rules were

Opens in Email IS XYZA at least 4 times

that should work. Except that we're not guaranteed it's all 4 emails, just that they opened any of those four at least 4 times...it could be 1 each, 4 for 1, etc.

Alternatively, you could have a trigger like above, but to ensure it was definitely all 4, add filter Opened Email is X; Opened Email is Y...at least 1 time.

So each time someone Opened one of those emails, it would check if they had opened any of them and met your minimum criteria.
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