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Ande_Kempf4
Ande_Kempf4
Level 4
March 23, 2016
Question

Engagement Program Status - Exhausted Content

  • March 23, 2016
  • 2 replies
  • 1713 views

Is there a way to set up a trigger that filters all leads who exhaust content in an engagement program?

My goal is to keep leads that are currently in an engagement program from receiving any other marketing emails we send while they're in the engagement program (like webinar invites, content updates, etc.)

However, once the lead exhausts the content I want them to come back into our normal flow of emails.

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2 replies

Josh_Hill13
Josh_Hill13
Level 10
March 23, 2016

no, there's an idea for this though. Soon maybe?

The lead can still receive normal emails unless you've blocked this somehow.

    Frank_Breen2
    Frank_Breen2
    Level 8
    March 23, 2016

    A solution maybe:

    Add people who are in the engagement program to a static list and suppress that list from normal email sends, then setup a recurring batch campaign to remove people from that static list once they have exhausted the content.

    Smart Campaign - Add

    Smart List

    Member of Engagement Program

    Flow

    Add to List

    Smart Campaign - Remove

    Smart List

    Member of Engagement Program

    Add Constraint

    Exhausted Content set to True

    Flow

    Remove from List

    The recurring batch campaign removes people from static list at your set times (daily maybe), then since they are not in this list anymore, people will then get emails as normal.

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