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Tyson_Jurgens
Tyson_Jurgens
Level 3
April 12, 2016
Solved

Engagement Dashboard changes

  • April 12, 2016
  • 1 reply
  • 2749 views

What happened to my engagement dashboard - particularly the pod that showed the number of casts until a group of leads will be exhausted (top right)?! I use this pod all the time!

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Best answer by Tyson_Jurgens

Philip you're a lifesaver! It was actually the top right pod that was looking like this:

when I was missing this:

Lifted from Kenny Elkington​'s response on the thread you indicated:

"If memory serves this is a result of toggling the Exhausted Content Notifications setting in Setup.  The ones with it on should show Eng over time."

That did the trick!

1 reply

Philip_Tieu
Philip_Tieu
Level 5
April 12, 2016

Hi Tyson,

If you can take a screenshot of how your Engagement Dashboard currently looks it'll be easier for us to support you. If it helps, I noticed that the bottom pod can change depending on program status. See this thread: Engagement over time vs program status in engagement program dashboard

Tyson_Jurgens
Tyson_JurgensAuthorAccepted solution
Level 3
April 13, 2016

Philip you're a lifesaver! It was actually the top right pod that was looking like this:

when I was missing this:

Lifted from Kenny Elkington​'s response on the thread you indicated:

"If memory serves this is a result of toggling the Exhausted Content Notifications setting in Setup.  The ones with it on should show Eng over time."

That did the trick!

    Philip_Tieu
    Philip_Tieu
    Level 5
    April 13, 2016

    Awesome, I was hoping that would help!

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