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Grégoire_Miche2
Grégoire_Miche2
Level 10
March 30, 2016
New

Enable to resend a new user connection link

  • March 30, 2016
  • 3 replies
  • 1766 views

Today, when a new user connection link is expired and the new user never connected, the admin has to delete it and recreate it. A time-waster...

This idea is that it should be possible to resend the connection link without deleting the new user.

-Greg

    3 replies

    Dan_Stevens_
    Dan_Stevens_
    Level 10
    March 31, 2016

    I can't tell you how many times we experience this - so frustrating.  Especially since most first-time users often don't click the link to establish their password within 72 hours.

    Grégoire_Miche2
    Grégoire_Miche2Author
    Level 10
    March 31, 2016

    IMHO, this is one of the feature that is required to make Marketo more "enterprise-scale".

    -Greg

      Dan_Stevens_
      Dan_Stevens_
      Level 10
      April 15, 2016

      What makes this process even more frustrating is the fact that when you delete a user who didn't take action within 72 hours, you'll often get this error when trying to add them again:

      Sometimes you need to wait several hours before inviting them as a new user again.

      Grégoire_Miche2
      Grégoire_Miche2Author
      Level 10
      April 15, 2016

      Yes, very true

      K
      kh-lschutte
      February 6, 2020
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