Embedded Forms Don't Trigger Campaigns after 2.0 | Community
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A
Anonymous
June 29, 2017
Question

Embedded Forms Don't Trigger Campaigns after 2.0

  • June 29, 2017
  • 1 reply
  • 2770 views

I am having a issue with forms. They work fine on my internal Marketo Landing Pages, but not when embedded in my website they no longer trigger my campaign or show up in my Members. Does anyone have any insight on this?

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1 reply

A
Anonymous
June 29, 2017

Hi, Brad - I would verify that you don't have any obvious console errors, in the developer tool of your web browser, on your website. Was your test record successfully created in Marketo? I have occasionally seen a bug with the filled out form trigger, where it won't trigger for the created of new records.

If you don't see any errors on the website. Try adding a person is created trigger and the appropriate filters to specify your web form.

Hope that helps!

Cheers,

Tim

A
Anonymous
June 29, 2017

I took a look at the Console and it is not generating a record. It's not sending to Marketo, and it's not generating an error, either.  I will look into adding a person is created trigger. Thank you for your help.

A
Anonymous
June 29, 2017

Interesting that it's not sending to Marketo, that being the case you can ignore the trigger reference. Can you confirm that the form is rendering successfully and that the embed code appears to be correct/unaltered on the page?

Also - do you have a link to the form that you wouldn't mind sharing?

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