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A
Anonymous
April 30, 2014
Question

emails sent and not delivered

  • April 30, 2014
  • 8 replies
  • 2623 views
Is anyone else having trouble with getting their emails delivered?

The Email Campaign ran at 9:15am this morning and were sent, but still none have been delivered and it is now 9:40am. I contacted support and still no response.

Usually it only takes a few minutes between the emails getting sent and delivered. The last time this happned there was a known issue with Marketo and I want to see if this is a similar case.

Please respond.


Thanks!
Melissa
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8 replies

A
Anonymous
April 30, 2014
Also having issues with this. 
A
Anonymous
April 30, 2014
I'm having the same problem.
A
Anonymous
April 30, 2014
My emails just got sent...almost an hour later. Guessing there was some type of backlog.

Still no response from Marketo.
A
Anonymous
April 30, 2014
Thanks, Melissa.  Mine deployed 45 mins late.
Dory_Viscoglio
Dory_Viscoglio
Level 10
April 30, 2014
Just now, I had an email (only to about 1100 people) scheduled for 1:00, and I didn't receive it until 1:23. Sad when things are slow...
A
Anonymous
April 30, 2014
Yep, same here.
A
Anonymous
April 30, 2014
Friendly Update: According to Marketo Support this issue has been resolved. If you still experience any delays contact support.
    A
    Anonymous
    August 28, 2014
    Yea this has happened twice to me this week. Emails are sent, but don't get delivered till 40 - 60 minutes.

    Isn't this one of the primary functions of Marketo?! 

    I may be crazy but when I hit the run button I'd actually like the campaign to run. 
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