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Anonymous
March 9, 2017
Question

Emails going to SPAM - specifically gmail

  • March 9, 2017
  • 1 reply
  • 1482 views

I am fairly new to marketo and all my test sample emails are going into spam if I send them to gmail.  When I realized this happened, I uploaded a list of personal gmail addresses and scheduled an email to send.  They all went to spam in gmail.  Does anyone else have SPAM issues, and is there anything I can do to help this?

Jacquelyn

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1 reply

SanfordWhiteman
SanfordWhiteman
Level 10
March 9, 2017

Jacquelyn, deliverability (in this case, the subset of deliverability nicknamed "inboxing") depends on a raft of factors beyond content. Do you have DKIM set up? Sending from an extant domain? And have you searched the Community for past threads?

Also @Josh Hill​ has lots of prep reading on these issues. I'll let him recommend some.

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