Email Text Version does not display footer | Community
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A
Anonymous
August 8, 2016
Question

Email Text Version does not display footer

  • August 8, 2016
  • 1 reply
  • 1800 views

Hi,

I am working with tokens within my email templates. Now I recognized that within text version of these emails my footers are not displayed - and so the unsubscribe link is missing.

Do you know what I have to do to include my footer within email text versions automatically?

Thanks and regards

Katrin

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1 reply

Jenn_DiMaria2
Jenn_DiMaria2
Level 10
August 8, 2016

Are you previewing the email in your browser or sending an email test of the text version (do you have a screen shot of how you're viewing it)?

A
Anonymous
August 8, 2016

I tested both - preview and test send as text version. This is a screenshot:

Regards Katrin

Jenn_DiMaria2
Jenn_DiMaria2
Level 10
August 8, 2016

Hmmm. As far as I'm aware, the unsubscribe link should still appear - unless, perhaps, it's inside of another token? Marketo doesn't play nicely with nested tokens.

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