Email Suspended Cause | Community
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A
Anonymous
February 25, 2014
Question

Email Suspended Cause

  • February 25, 2014
  • 4 replies
  • 2301 views
'BOUNCE FILTERS MATCHED MESSAGE BODY'

I received this message as the email suspended cause for a large number of leads I just launched an email campaign too. Can any one explain what this means?

Will these leads remain Email Suspended forever? or is there something I should do to resolved this?

Thanks for your help and advise in advance.
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4 replies

A
AlokRa4
Level 10
February 25, 2014
You are getting this message because the email body may contain words that become cause for "email suspended". For detalis please refer to the following link
https://community.marketo.com/MarketoArticle?id=kA050000000KzZyCAK

 
Josh_Hill13
Josh_Hill13
Level 10
February 25, 2014
Email Suspended is a system field and cannot be edited. As the article notes, it's a temporary flag for certain bounces.

You may want to block any email addresses that do this more than 2-3 times in a 30 day period as it indicates the address isn't a good ne.
A
Anonymous
February 25, 2014
It would be nice if the Email Suspended Flag could be reset when the Time Stamp clears....
Michelle_Tizian
Michelle_Tizian
Level 10
February 25, 2014
I second @Jocelyn's comment above. 
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