Email Suspended - 530 SMTP authentication is required. | Community
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A
Anonymous
November 19, 2014
Question

Email Suspended - 530 SMTP authentication is required.

  • November 19, 2014
  • 1 reply
  • 856 views
Several of my contacts are marked as "Email Suspended" because "530 SMTP authentication is required."

What does this mean and how do I get around it?

Monique
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1 reply

A
AlokRa4
Level 10
November 19, 2014
Hi Monique,

The error is usual if you have enabled SMTP authentication, but the user has not configured his client to use SMTP authentication. Also, is there a chance that SPF/DKIM configuration has not been set up properly? - as that could be another reason which affects Email Deliverability.

 
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