Email Soft Bounces | Community
Skip to main content
Nick_Nappo
Nick_Nappo
Level 4
April 9, 2018
Question

Email Soft Bounces

  • April 9, 2018
  • 1 reply
  • 3755 views

I just did a very simple program - uploaded 10 contacts into a static list, set up a campaign where an email was sent to those contacts, but all of them soft-bounced.  I made it so they'd get a specific email based on the value in their ListSource, so would that have something to do with it?  Is it the validity of the email address?

Thanks!

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.

1 reply

Grégoire_Miche2
Grégoire_Miche2
Level 10
April 9, 2018

It could be many thing, but most likely a anti-spam issue, which can be itself triggered by the sender address, the object, the content... you name it.

Look as the bounce reason / bounce cause lead fields to see whether they are giving you more info.

-Greg

Nick_Nappo
Nick_NappoAuthor
Level 4
April 9, 2018

Well, it said "System send failure: Reply-To address parse error ()" Does

that mean it needs to be a valid Reply To address? Would that be the only

thing holding it back?

On Mon, Apr 9, 2018 at 3:02 PM, Grégoire Michel <marketingnation@marketo.com

SanfordWhiteman
SanfordWhiteman
Level 10
April 9, 2018

Yes.

Terms & ConditionsAccessibility statement

Loading footer...