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Adam_Vavrek1
Adam_Vavrek1
Level 8
March 16, 2015
Solved

Email Sent to Spam

  • March 16, 2015
  • 3 replies
  • 1873 views
Hi everyone,

I would like to investigate why my email sent from Marketo was put into Spam. Does anyone know where I can find more information about what could have caused this?
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Best answer by Josh_Hill13
You can do a couple of things:
  • find people with bounces and add Bounced Reason to the list view.
  • Get the email deliverability pack (250ok.com) and have it tell you more about inbox percentages, etc.

3 replies

Tara_Petre
Tara_Petre
Level 4
March 16, 2015
I'm sure you've already checked, but is your SPF & DKIM set up properly?
Josh_Hill13
Josh_Hill13Accepted solution
Level 10
March 16, 2015
You can do a couple of things:
  • find people with bounces and add Bounced Reason to the list view.
  • Get the email deliverability pack (250ok.com) and have it tell you more about inbox percentages, etc.
Adam_Vavrek1
Adam_Vavrek1Author
Level 8
March 16, 2015
Hi Tara, yes it is. Marketo Support was very helpful with that.

Josh, thanks for the referral. Are you familiar with their pricing structure?
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