Skip to main content
A
Anonymous
July 1, 2014
Question

email send auto engage status

  • July 1, 2014
  • 2 replies
  • 741 views
During mkto training we did a campaign where we had to manually set the user to engaged on email click. Isn't this automatically set?
This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.

2 replies

A
Anonymous
July 1, 2014
No...nor should it. Engaged can mean different things to different people. Personally I don't view an open as a success step; they must fill out a form or download content to call it successful :)
    A
    Anonymous
    July 4, 2014
    sent click open are tracked with email reports. does it make sense to have these as part of channel status?

    i have a email send channel (default), there are only two statuses: member and engage? This doesnt seem right, but I dont want to edit a default channel. Any recommendations?

    I am thinking it should have been sent -> opened -> clicked -> (e.g.) download [success*] -> sign-up [success]
    Terms & ConditionsAccessibility statement

    Loading footer...