Email reports after deleting persons | Community
Skip to main content
May 25, 2018
Solved

Email reports after deleting persons

  • May 25, 2018
  • 1 reply
  • 1850 views

Hi,

I periodically scrub our database and delete non-active email addresses or invalid email addresses. Does this affect past email reports? For example, let's say I recently deleted 100 inactive emails. But those 100 email addresses were sent an email in 2017 last year and are part of the data points in calculating open rates, click rates, etc. Now that I've deleted them, will those old 2017 email reports recalculate the metrics, by taking these 100 people out of the equation? (not what i want).

Any guidance would be greatly appreciated!

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
Best answer by Josh_Hill13

There is a doc on email reports.

Email Performance Report - Marketo Docs - Product Documentation

so deletions do not affect EP reports, however, deletions do affect RCE reports.

1 reply

Josh_Hill13
Josh_Hill13Accepted solution
Level 10
May 25, 2018

There is a doc on email reports.

Email Performance Report - Marketo Docs - Product Documentation

so deletions do not affect EP reports, however, deletions do affect RCE reports.

Alex_Baumgarten
Level 2
January 8, 2019

Thank you for providing the link to the dock, Josh. I had the exact same question as we clean up our database from some junk contacts.

Silly beginners question here: What does "RCE reports" refer to?