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Jenn_DiMaria2
Jenn_DiMaria2
Level 10
July 7, 2017
Question

Email Program with A/B Test Not Sending

  • July 7, 2017
  • 1 reply
  • 2098 views

Hi, all!

I have an email program with an A/B subject line test that was supposed to send yesterday, but Marketo says it's still waiting to run as of this morning:

Any ideas as to what might be happening here? Am I missing something obvious in the setup? Today is the 7th, right?

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1 reply

Jim_Thao7
Jim_Thao7
Level 8
July 7, 2017

Is it possibly still in the process of sending the winner? If you look on a lead record that qualified, was anybody sent an email at all?

Jenn_DiMaria2
Jenn_DiMaria2Author
Level 10
July 7, 2017

Nope, nobody was sent anything - but I figured it out. The Smart List didn't update correctly, so nobody was qualifying and Marketo didn't tell me

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